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Cookie Policy

Effective Date: 7 April 2026

This Cookie Policy explains how Shipfinex FZCO ("we," "us," "our," or "Company") uses cookies and similar tracking technologies on our website and mobile applications. This policy is designed to help you understand what cookies are, how we use them, and how you can manage your cookie preferences.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit our website. They allow websites to remember information about your visit, such as your language preferences or login information. Cookies may be:

Session Cookies: Temporary cookies that are deleted when you close your browser.
Persistent Cookies: Long-lasting cookies that remain on your device until they expire or you delete them.
First-Party Cookies: Set by Shipfinex FZCO directly.
Third-Party Cookies: Set by third-party service providers on our behalf.

2. How We Use Cookies

We use cookies and similar technologies for the following purposes:

a. Essential Cookies

These cookies are necessary for the proper functioning of our website and platform. They enable core functionality such as:

User authentication and session management
Security and fraud prevention
Compliance with regulatory requirements
Load balancing and platform stability

Essential cookies cannot be disabled without impairing the functionality of our services.

b. Analytics Cookies

These cookies allow us to collect and analyse information about how users interact with our website, including:

Pages visited and time spent on each page
Features and services used most frequently
User geographic location and device type
Traffic patterns and user engagement metrics

This information helps us improve our platform, optimise user experience, and understand user needs. Analytics cookies require your consent before use.

c. Functional Cookies

These cookies enhance your user experience by remembering your preferences and customisation choices, such as:

Language and regional settings
User preferences for content display
Account-related settings and personalisation

You can disable functional cookies, although this may limit your experience on our platform.

3. Third-Party Cookies

We may allow third-party service providers (such as analytics platforms, cloud providers, and security vendors) to place cookies on your device to assist us in delivering and improving our services. These third parties are contractually required to protect your data and use cookies only for the purposes authorised by Shipfinex FZCO.

4. Managing Your Cookies

You have control over your cookie preferences:

a. Browser Controls

Most web browsers allow you to control cookies through their settings. You can:

View cookies stored on your device
Delete all or specific cookies
Block cookies from specific websites
Disable cookies entirely (note: this may impair website functionality)

For instructions on managing cookies in your browser, please consult your browser's help documentation or privacy settings.

b. Cookie Consent Preferences

When you first visit our website, you will be presented with a cookie consent notice. You can:

Accept all cookies
Accept only essential cookies
Manage individual cookie categories
Change your preferences at any time via our cookie settings

5. Data Protection and Privacy

The personal data collected through cookies is processed in accordance with our Privacy Policy. For detailed information about how we collect, use, and protect your personal data, please refer to our Privacy Policy at https://www.shipfinex.com/legal/privacy-policy.

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or operational practices. Any significant changes will be communicated via email or through the platform. Your continued use of our website following such updates constitutes your acceptance of the revised Cookie Policy.

7. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact our Data Protection Officer or support team:

Manish Kumar, Chief Information Security Officer & Data Protection Officer

Email: [email protected]

Shipfinex FZCO

IFZA Business Park, Dubai Silicon Oasis, Dubai, United Arab Emirates